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Knowledgebase : Citrix
When you click on an icon in the VOS™ application window, if you get the message "Do you want to save this file, or find a program online to open it?" You will need to download and install the Citrix ICA client. Click this link. VOS Client Insta...
If your printers were working but then disappeared, save your work and exit all programs including all Internet Explorer (or browser) windows.  Wait about 60 seconds to give ensure that all programs are completely shutdown.  Start your browser, login to V...
To access VOS™ from a Mac computer, it is recommended that you have the Firefox browser installed.  Other browsers, like Safari, have known problems and are not supported.To install Firefox visit http://www.firefox.com and download the browser.Once Firefo...
VOS is not set to disconnect on inactivity with the only exception being that systems should be logged off at the end of each day.If you are getting disconnected when you leave your system unattended, there are a number of setting to check on your system ...
THE ISSUE: When attempting to install the receiver, the installer instantly pops up "Object Already Exists" and then quits before installing. THE FIX: Remove microsoft update KB2919614. HOW TO: * Start * Select control panel * Go to Windows Up...
SETTING UP THE CITRIX RECEIVER ON AN IPAD. CLICK THE ATTACHMENT FOR INSTRUCTIONS.