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THE FIREFOX WEB BROWSER IS TYPICALLY SET TO UPDATE AUTOMATICALLY. WHEN YOU RECEIVE THE UPDATE TO VERSION 30, IT WILL AUTOMATICALLY DISABLE THE CITRIX PLUG-INS NEEDED TO ACCESS VOS(tm) APPLICATIONS. TO CORRECT THE PROBLEM, FOLLOW THESE STEPS: * In t...
THE ISSUE: When attempting to install the receiver, the installer instantly pops up "Object Already Exists" and then quits before installing. THE FIX: Remove microsoft update KB2919614. HOW TO: * Start * Select control panel * Go to Windows Up...
Since the latest Church Windows upgrade to version 17, Church Windows behaves a little differently than before. Once Church Windows is launched from VOS, there will be a brief moment that it loads and it will then it disappear. The latest version of Chu...
If you are using your VOS application and you experience the issue of your printers missing while in the application, you can use these quick tips on how to properly configure your Printing client installed on your machine: 1. Ensure that all printers a...
This issue is caused by an upgrade of your PC's Internet Explorer browser, going from version 10 to version 11. Here's the fix: Navigate to the https://go.vospro.net [https://go.vospro.net] website. In the upper right hand corner of your screen, on th...
SETTING UP THE CITRIX RECEIVER ON AN IPAD. CLICK THE ATTACHMENT FOR INSTRUCTIONS.
This was corrected by removing the RSA folder from the users profile and re-running the token as the user.
If you are a VOS customer and you are currently accessing your VOS Cloud applications from a MAC, you will need to be sure that you have the Microsoft Remote Desktop App installed on your MAC, along with the Mozilla Firefox Browser. To download the Fire...
When setting up VOS Email on your iPhone, VOS HIGHLY recommends downloading and using the free Outlook app from the Apple App Store. When setting up your email on your Apple iPhone, you will need to be sure you have your VOS credentials ready to enter. ...
When setting up VOS Email on Android, VOS HIGHLY recommends downloading and using the free Outlook app from the Google Play Store. When setting up your email on your Android Phone, you will need to be sure you have your VOS credentials ready to enter. T...
VOS utilizes Microsoft Outlook for the best email experience. When setting up your email on your PC, you will need to be sure you have your VOS credentials ready to enter. Theses credentials include: VOS Username VOS Password VOS Hosted Email Addr...
This is usually due to an update corrupting or altering their MSLicensing license key on their local PC. This can also show up for other Windows operating systems, but I've never seen it happen until recently with these Windows 10 users. There are only t...
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