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Unable to save files to USB flash drive; unable to find external USB drive
Posted by - NA - on 27 November 2009 09:32 PM

VOS™ is configured to make login as fast as possible which required disabling Floppy Drive access (typically drive A:).  The system does not distinguish USB flash drives from floppy drives which is why USB flash drive letters do not appear in VOS™.

You will need to download a utility from Citrix: USB flash drives

C:\CitrixUSBStore\Drive_X,  X: is the USB drive letter assigned to the USB key by the client operating system.

S

ave the file(s) to your local C: drive then use Windows Explorer or other file manager located on the system to copy the files to the USB flash drive.

If you have any questions or problems please call the VOS™ Help Desk at (877) 287-9867.

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